Refund Policy
Accordion
We want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, you may return it within 30 days of receipt for a full refund or exchange, excluding shipping costs.
To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions for returning the item.
Returned items must be in their original condition, unused, and with all original packaging and tags intact. We reserve the right to refuse returns that do not meet these criteria or are received after the 30-day return window.
Refunds will be processed within 5-7 business days of receiving the returned item and will be issued to the original form of payment. Exchanges will be processed promptly, and replacement items will be shipped once the return is received and inspected.
Customers are responsible for return shipping costs unless the return is due to a mistake on our part, such as shipping the wrong item or a defective product. Please ensure that returns are adequately packaged and insured to prevent damage during transit.
If you have any questions about our refund policy or need assistance with a return, please don’t hesitate to reach out to our customer service team.
FAQ
Accordion
We offer a wide range of equipment for various industries, including construction, agriculture, landscaping, and more. Our inventory includes everything from heavy machinery to smaller tools and accessories to meet your needs.
Yes, we offer flexible financing solutions to make equipment purchases more accessible for our customers. Our financing options vary, so please reach out to us to discuss the financing plans available for your desired equipment.
We strive to ensure prompt delivery of your equipment. Shipping times and methods vary depending on your location and the type of equipment ordered. You can find more information about our shipping process on our website or contact our customer service team for assistance.
We provide both new and used equipment options to cater to different budgets and preferences. Each product listing specifies whether it is new or pre-owned, along with detailed descriptions and conditions.
Our team of experts is here to help! Feel free to contact us with details about your project requirements, and we’ll provide personalized recommendations to ensure you get the right equipment for the job.
We stand behind the quality of our equipment. Most new products come with a manufacturer’s warranty, while used equipment may have different warranty options available. Please refer to the individual product listings or contact us for warranty details.
Address: 30N Gould St Ste R Sheridan, Wyoming, United States
Custom Support & Sale: +1 307 -445-9198
Working Time: Mon-Sat: 9 AM – 5 PM
Email: support@libertyequipmentco.us